Return Policy

At Microsoft Keys, we prioritize customer satisfaction. Please review our return policy for a seamless experience:

1. Return Eligibility:

• Returns are accepted within 30 days of purchase.
• The item must be unused, in its original condition, and accompanied by proof of purchase.

2. Non-Returnable Items:

• Customized or personalized items.
• Digital products or downloadable content.

3. Return Process:

• Contact us at +13236771518 or email us through the website to initiate a return.
• Once approved, ship the item to the address provided by our support team.

4. Refunds:

• Approved refunds will be processed within 7 business days of receiving the returned item.
• Refunds will be credited back to your original payment method.

5. Shipping Costs:

• Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

6. Exchanges:

• Exchanges are subject to item availability and must meet return eligibility criteria.

If you have further questions, don’t hesitate to contact us at +13236771518.

Thank you for choosing Caltexa!